Effective Date: August 4, 2025
1. Agreement to Terms
By accessing or using Web Hero, LLC (gowebhero.com), you agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy. If you do not agree, do not use our services.
2. About Us
Web Hero is operated by Web Hero LLC, registered in the State of Missouri, USA.
Principal Office Address: St. Louis, Missouri, 63119
Email: info@gowebhero.com
Phone: +1 (314) 744-4744
3. Use of the Website & Acceptable Use
- You must be at least 18 years old to use our services.
- No unlawful, defamatory, infringing, harmful, or disruptive activities.
- No unauthorized access attempts, hacking, or malware uploads.
4. Registration, Account, and Security
- You are responsible for maintaining the confidentiality of your account credentials.
- Notify us immediately of any unauthorized use.
5. Payment & Refund Terms
- All fees are payable in advance unless otherwise stated in a written agreement.
- Accepted payment methods: Credit/Debit Card, ACH, PayPal, Stripe, etc.
- All prices are in USD and may change with notice.
- Refund Policy:
- Refunds are issued only if service delivery has not yet started or in cases where Web Hero cannot fulfill the contracted service.
- No refunds for completed or partially completed services.
- SaaS subscription cancellations take effect at the end of the current billing period; no pro‑rated refunds for unused time.
- Refunds are issued only if service delivery has not yet started or in cases where Web Hero cannot fulfill the contracted service.
6. Intellectual Property
All content, trademarks, service marks, graphics, and code on the Site are owned by Web Hero or its licensors. You may not copy, reproduce, or redistribute without prior written consent.
7. Third‑Party Links & Integrations
Web Hero is not responsible for the content or policies of third‑party sites linked from our Site. Third‑party tools and integrations are governed by their own terms.
8. Availability & Changes to Service
We make no guarantees about uninterrupted service. We may modify or suspend the Site or any services at any time without notice.
9. SaaS Agreement
If you use Web Hero’s SaaS products:
- License: Limited, non‑exclusive, non‑transferable license for internal business use only.
- Subscription Billing: Recurring fees apply as agreed.
- Data Ownership: You own all content and data you upload.
- Data Retention: Upon termination, you may request your data within 30 days; it may be deleted thereafter.
- Service Updates: We may update or discontinue features at our discretion.
10. Cookies Policy
Cookies are small text files stored on your device to improve website functionality.
- Strictly Necessary: Enable essential functions.
- Analytics: Help us understand user behavior.
- Functional: Store preferences.
- Advertising: Personalize marketing.
You can disable cookies in your browser settings, but site functionality may be affected.
11. Consent for SMS Communication
Consent: Phone numbers collected for SMS will not be shared with third parties for marketing purposes.
Types of Messages: If you opt in, you may receive conversational messages related to Web Hero services.
Frequency: Message frequency may vary, up to 2–5 messages per week.
Fees: Standard message and data rates may apply depending on your carrier’s pricing plan.
Opt-In Methods: You may opt in by submitting an online form.
Opt-Out: You can opt out at any time by replying “STOP” to any SMS you receive. Alternatively, you can contact us directly to request removal.
Help: If you are experiencing issues, reply “HELP” to any message or contact us at info@gowebhero.com.
Other Options: If you do not wish to receive SMS messages, do not check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- Opt out at any time by texting “STOP”.
- For help, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
- Message frequency may vary.
12. Disclaimers & Limitation of Liability
Services are provided “as is” without warranties, express or implied. Web Hero is not liable for indirect, incidental, consequential, or punitive damages to the fullest extent permitted by law.
13. User‑Provided Content
You grant Web Hero a license to use, reproduce, and adapt any content provided for service purposes. You represent you have rights to provide such content.
14. Termination
We may suspend or terminate your account at our discretion. Upon termination, your access to services and data may be removed.
15. Changes to These Terms
We may update these Terms at any time. Continued use of the Site after changes means you accept the updated Terms.
16. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Missouri, USA. Any disputes will be resolved in the state or federal courts located in Missouri.
17. Contact Information
Web Hero, LLC
Principal Office Address: St. Louis, Missouri, 63119
Email: info@gowebhero.com
Phone: +1 (314) 744-4744