Effective Date: August 4, 2025
1. Introduction
Web Hero, LLC (“Web Hero,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains in clear, easy-to-understand language:
- What personal information we collect
- How we use your personal information
- How we share your personal information
By using our website (gowebhero.com), products, or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information when you use our website, sign up for services, or interact with us:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, preferences
- Billing Information: Payment card details, billing address (processed securely via third-party payment processors)
- Technical Information: IP address, browser type, device information, cookies, and usage data
- SMS Consent Information: Your phone number and opt-in status if you consent to receive SMS communications
3. How We Use Your Information
We use your information for purposes such as:
- Providing and managing our services
- Processing payments and completing transactions
- Communicating with you about your account or services
- Sending you service updates, important notices, and support messages
- Delivering SMS communications (only if you have opted in)
- Improving our website and services
- Complying with legal obligations
4. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes under any circumstances.
We may share your personal information only in the following limited situations:
- Service Providers: We may share information with trusted vendors who help us operate our business (e.g., payment processors, cloud hosting providers), and only to the extent necessary to provide our services.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: If Web Hero, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this Privacy Policy.
5. SMS Privacy & Consent
- Phone numbers collected through SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.
- You will only receive SMS messages if you have provided express consent.
- Messages may include conversational communications and account/service-related updates.
- Message frequency may vary, typically between 2–5 messages per week.
- Standard message and data rates may apply depending on your carrier.
- You can opt out at any time by replying “STOP” to any SMS message.
- For help, reply “HELP” to any message or contact us at info@gowebhero.com.
6. Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
- Operate and improve our website
- Remember your preferences and settings
- Analyze site traffic and user behavior
You can control cookies through your browser settings, but some site features may not work correctly without them.
7. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent for communications at any time
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website with the revised effective date. Continued use of our services after changes means you accept the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:Web Hero LLC
Principal Office Address: St. Louis, Missouri, 63119
Email: info@gowebhero.com
Phone: +1 (314) 744-4744